Digial-QA
The Digial-QA customer service quality assessment system is a software and hardware complex used to monitor the quality of services provided and determine the level of customer satisfaction.
Using the Digial-Q system will allow you to evaluate the quality of an employee's work, instantly receive notification of conflict situations and conduct marketing research.
The Digial-QA system allows you to create survey templates of any format, which allows you to monitor the quality of service for a wide range of parameters.
Features of the Digial-QA system:
- Hardware and software module with the possibility of integration with the electronic queue management system Digial-Q
- Any computer with touch input (tablet PC, stand-up terminal, stand, etc.) can be used as a hardware part of the quality assessment system.)
- Simple and clear rating system
- Centralized data collection
- Attractive appearance of quality assessment templates
